Frequently asked questions
How long does a Bio-Well scan take?
A full 10-finger scan takes under 60 seconds.
Do I need a software subscription?
An active Bio-Well software subscription (€25/month) is required for full functionality. It is purchased separately.
Where can I find training?
See our Education page for the training programme.
Where can I find questions about a specific product?
Each product page has its own FAQ with information about that device or accessory.
How can I contact the team?
Email contact@bio-well.tech or visit our Contact page.